How long will I receive the package?
An order status of "Awaiting shipping" means your order has been in the processing procedure. Meanwhile, we confirm your contact information and delivery address, sort item(s), and conduct double quality checking strictly to ensure the product(s) condition before sending it out. When all the process is done, the parcels will move to the shipping companies.
Processing time promise: No later than 7-10 days.
A. Processing Time is calculated from the time we received your payment. (Once you finish payment, we will send a verified email)
B. If you change some information after placing the order, including but not limited to: size, style, switching to another colour or a different product, address changes. Processing Time will be calculated from the time when the order detail(s) is eventually confirmed.
C. Processing time may take longer than it usually for holidays. And we will notify you in advance.
An order status of "Shipped" means your item(s) has started to ship, and you can track your order once the courier updates the tracking number. And our products may have two situations. One is in the warehouse, which is the nearest to your region. The other one is in China warehouses. Because of fewer procedures, the courier will update the tracking info frequently when the products are in the oversea warehouse. In the China warehouses, the whole shipping process involves international shipping. And the package might be in transit or through custom clearance. During this time, the courier will not update the tracking info until the courier company fetches the item. You may wait for 10 days to get the tracking number updated for Express and 20 days for Ocean Shipping. Please feel free to contact us at any time with any concerns about your order.
We offer a range of shipping methods based on the product and your requirements. Your shipping time will be affected by the shipping method you specify. Please see the table below for more specific shipping times.
|Express From China||The UK/ The Netherlands||12-17|
|Express From Netherland warehouse||The UK/ The Netherlands||3-5|
A. Countries which require customs duty. The customs policies differ among different countries. Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient.
B. Within 1-2 business days, after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.
How much does the shipping cost?
The shipping price depends on the items you need, your address, and your chosen shipping method. The specified shipping fee could be seen at checkout.
Delivery Area Surcharge may apply when shipping to some remote regions. Available shipping options and costs will appear at checkout when you enter a shipping address.
A. Make sure you have input the correct country/region and entered the valid address.
B. Wholesale order will be a different shipment cost depending on your different requirements. Please contact us if your order is over 10pcs per item.